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shared this feature request
2 years ago



Relates to




Tweak Settings disabling BoxTrapper by default

As a Server Administrator, I want to have the Tweak Settings disabling BoxTrapper by default, so that boxtrapper challenge mail is not spamming customers.

BoxTrapper turns any cPanel machine into a spam server. The reason is simple. Spammers always spoof the FROM email address. To avoid being blocked by spamfilters (using sender verification callouts) they generally try to ensure that the fake FROM address used actually does exist somewhere. BoxTrapper sends a challenge/response email to every spoofed (existing) FROM address. Hence for every spam message cPanel receives it sends a spam out itself to the unknowing user who's email address happens to be abused at random by the spammer.

Many spamfilters will actually block servers that are running such a challenge/response system exactly for that reason.

This is a feature that has been migrated over from the cPanel Forums. All previous comments and discussions concerning this feature can be located at:

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Comments (2)


Definitely agree, many webhosters are disabling BoxTrapper due to the reason you just explained. Unfortunately Spammers are smarter than BoxTrapper, BoxTrapper was a cool feature, now it's useful only to quickly set the server IP as blacklisted.


I second this. BoxTrapper dont work as a filter anymore. Spammers have become smarter, but BoxTrapper is still working like in 2006 and users dont want to deal with blocked emails; they want a proactive filter.

BoxTrapper should come disabled. And prepare to be deprecated before 11.40.

Some graylisting tactic should replace BoxTrapper for those who want to enable this kind of filtering.

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