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Add new domain with 'Share document root' disabled by default

Marcos shared this idea 3 months ago
Transitioned to Case

Right now, by default this option is enabled so it creates an alias.

This should be disabled by default, or at least there should be a configurable global option for it's state by default.

Replies (4)

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Creating alias domain by default in the domains function, when you don't have "addon domain" function(creating addon domains), doesn't make any sense and only confuses users. If someone can explain the logic behind that i would appreciate it but currently i can't see any logic about that. I really hope this is fixed by changing the default behavior or returning the function "Addon domains".

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Agree..I think cPanel has bad technical UI/UX as it's really bad and many customers are raising tickets due to this issue. The default one should be an Addon instead of an Alias. You can compare the usage between addons and alias. Please don't hire stupid guys as it should be a basic thing.

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Is the Cpanel team not aware of the many reports related to this, because the features are ambiguous and make many clients misunderstand?

Logically, why the addon domain menu but by default gives the default menu alias? It is something ambiguous.

This is not just a new feature but a serious problem due to the confusing addon domain feature. so that a client who wants to do an addon but wrongly does an alias and the client is confused why the appearance of the addon domain is the same as the main domain because the client realizes that if it is wrong, the client deletes the parking domain so that sometimes userdata errors occur.

4f7d2201d9815c024521def0b7fe1543

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Spoke with several people on this and we're going to make an iteration on this. First, the language. we're going to update it to be something more user friendly and less technical. Similar to this:
( ) This domain should serve the same content as main-domain.com. (?)
(x) This domain should serve its own content. (?)

And secondly we are going to switch the default "serve its own content" when the user has addons and subdomains available to them.


Dustin Scherer (he/him) | Product Owner | @dustinscherer

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Any ETA on this please?

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This is needed real soon

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Customers are breaking their websites and we're flooded with tickets.


only 1% of our customers use aliases and everybody uses addon domains.


This is a serious issue.

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