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Autoresponders should ignore spams -- not reply to them.

Marty_Crouch shared this idea 9 years ago
Completed

Autoresponders should not reply to messages that have been classified as spams, as indicated by the subject prefixes such as {Spam}.


One way to accomplish this is to provide a filtering option that runs before messages are delivered to the autoresponder -- thus giving the cPanel user the ability to delete a message before it reaches the autoresponders.

Best Answer
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This is now available in 11.48+

This has been assigned case 114489

Replies (8)

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"One way to accomplish this is to provide a filtering option that runs before messages are delivered to the autoresponder -- thus giving the cPanel user the ability to delete a message before it reaches the autoresponders."


Can you do this by logging into cPanel->Mail->User Level Filtering ?An even better idea would be to not use autoresponders, which contribute to backscatter and can get your server listed on blacklists.

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Moderator: This is not the place to advocate other products or services.

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We're regularily running into this issue when clients put up a vacation message through the Auto-Responder. The auto-responder replies to spammers and the clients get hit with a slew of `invalid email adress`-type messages.


cPanel staff mentionned that deleting spams (we usually recommend to store them) should occur before the auto-responder. We'll try that.


But I'd much prefer autoresponder features to ignore emails marked as spam.

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It's vacation time, and spam time!


Some of my users have a legitimate need for vacation messages, which turns my server into a spam sending machine.


I hope this issue, as well as the one with forwarders, can be solved soon.

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This is now available in 11.48+

This has been assigned case 114489

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Out of office notifications are a requirement in day-to-day business.


With multiple servers and hundreds or thousands of accounts, adjusting the spam filters in each account is simply not an option. It a either a massive undertaking for a sysadmin or a task that we must trust the users to perform....and we all know how that works. :)

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Status: Pre-Release - Awesome! I hope this does include forwarders as well, since it seems to be part of the same issue:

http://features.cpanel.net/responses/spamassassin-scan-email-forwarders

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