Better FTP Configuration Instructions
The current FTP Connection Settings instructions in cPanel mention SFTP even when SFTP is not possible because of shell being disabled.
There is no mention of TLS connection settings even when Service Configuration » FTP Server Configuration has it optional or required in the TLS Encryption Support field.
This leads many users into a confused state and if they try SFTP too many times they may end up getting blocked if certain firewalls are used or annoyed that they cannot connect at the very least, which will result in a trouble ticket to the hosts support desk in most if not all cases where a user has found these instructions.
The system should not offer SFTP options if an account has no shell, and it should offer TLS options if TLP is allowed or required.
New configuration files should also be made available for TLS.