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Changelog Notification List

PbG shared this idea 5 years ago
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I propose cPanel provide and maintain a changelog notification list on a per case basis. Meaning interested/referred parties are able to follow/subscribe to a notification list associated with each cPanel case#. We should be able to follow the progress of internal case#'s the same way we can follow/subscribe to feature requests. Limiting administrators (customers) to only learning of published fixes by reading changelogs regarding a case opened years/months ago is not customer friendly. Nor is it close to being a state of the art solution.

Best Answer
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If you would like to track an internal case being worked on by cPanel's development teams, then we recommend navigating to https://support.cpanel.net/hc/en-us/categories/360002814273-Support


We publish numerous articles relevant to troubleshooting cPanel & WHM, as well as items related to internal cases. Open any article you wish to learn more about and click the 'Follow' button. This will allow you to receive updates regarding the progress of the internal case until its resolution.


Please note that you must be logged into your cPanel Ticket System account to see articles referencing internal cases. If there are any questions or concerns, please do not hesitate to reach out or open a support ticket.


Thanks!

Comments (1)

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1

If you would like to track an internal case being worked on by cPanel's development teams, then we recommend navigating to https://support.cpanel.net/hc/en-us/categories/360002814273-Support


We publish numerous articles relevant to troubleshooting cPanel & WHM, as well as items related to internal cases. Open any article you wish to learn more about and click the 'Follow' button. This will allow you to receive updates regarding the progress of the internal case until its resolution.


Please note that you must be logged into your cPanel Ticket System account to see articles referencing internal cases. If there are any questions or concerns, please do not hesitate to reach out or open a support ticket.


Thanks!

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