cPanel & WHM Version 114 has been released, and brings a slew of great updates. Take a look at what is included, and then upgrade today!

Count e-mail redirections towards max hourly e-mails (optionally)

Silent Ninja shared this idea 4 years ago
Open Discussion

As a SysAdmin I would like to have forwarded e-mails count towards the max hourly emails.

When a user sets up their gmail / hotmail account as a forwarder for a cPanel e-mail account, and then that account is spam-bombed or (more commonly) a bot gains access to the account and sends a lot of spam, the bounces (from the spam sent) is forwarded to Gmail which blocks it due to spam, and thus a new bounce is generated which gets forwarded again... and so on.

An easy fix for this particular case would be to count forwarded e-mails towards the hourly limit and, even though this doesn't fix the issue, it will be more contained. This could be best as a configurable option on the Email Configuration or Tweak Settings.

This should also help with backscatter issues... which is pretty much what I'm describing here actually.

Replies (2)


This is particularly annoying for anyone using a remote service like MailChannels, SpamExperts, but it also causes delay on valid e-mail deliveries


An alternative fix would be to disallow remote forwarders (given that POP import is available on most providers nowadays)

Leave a Comment
Attach a file