cPanel & WHM Version 98 has been released, and brings a slew of great updates. Take a look at what is included, and then upgrade today!

Customize disk usage and email quota emails

webminx shared this idea 8 years ago
Completed

Need the ability to customize the email that gets sent out warning about disk quota and email quota.


Current problems:


1) The email comes from the contact of the cpanel account. So the user is getting a message from themselves. They ALL think it is spam or a phishing message and don't take the message as serious.


3) There is no mention of my business name or a link to our ticket system in the email. Which makes it even more suspect.

Best Answer
photo

You are currently able to modify the templates used for the notification emails. The templates for email quota and disk space can be found at the following locations:


/usr/local/cpanel/src/templates/mainacct_emailquota_notifylist/main.default

/usr/local/cpanel/src/templates/mainacct_disk_warning/main.default


For more information about these templates I'd check out our documentation on this at http://docs.cpanel.net/twiki/bin/view/AllDocumentation/WHMDocs/NotificationTemplate

Replies (3)

photo
1

You are currently able to modify the templates used for the notification emails. The templates for email quota and disk space can be found at the following locations:


/usr/local/cpanel/src/templates/mainacct_emailquota_notifylist/main.default

/usr/local/cpanel/src/templates/mainacct_disk_warning/main.default


For more information about these templates I'd check out our documentation on this at http://docs.cpanel.net/twiki/bin/view/AllDocumentation/WHMDocs/NotificationTemplate

photo
2

I want to change the from address to something like no-reply@someserver.name.com because that's where it's coming from. But since the from line has the user's email it gets rejected by some servers, such as aol.com. But the documentation say you can't change the information in the [% %] fields.

photo
1

Sometimes users simply don´t pay attention to these emails,

so I was wondering if it would be possible to server admins to receive a copy of these emails?

Replies have been locked on this page!