cPanel & WHM Version 84 has been released, and brings a slew of great updates. Take a look at what is included, and then upgrade today!
 

Daily email summary of BoxTrapper Review Queue

Joel Walter shared this idea 4 years ago
Open Discussion

I would like a way for an email recipient to receive a daily (weekly, hourly, whatever they choose) copy of the BoxTrapper Review Queue in their inbox. The functionality could be watered down a little - just hyperlink each message. A click on the link whitelists and delivers. Deleting might still be done by going to the existing web app, or just letting them be auto-deleted after the specified time as they currently are.


I am a new user of BoxTrapper, but currently as far as I know the only way to see the Review Queue and catch emails that you want to whitelist is to use the webmail portal and navigate to the Review Queue. Webmail is no fun on a phone. Also, the whole process is too many manual steps for the impatient and lazy users on my domain.


I think I've seen more or less this feature from both McAfee and Symantec on my corporate machine at my day job.

Comments (4)

photo
1

I agree, I would even say have the ability to alert anytime a new one comes in and have links to deal with it directly. I would even having a mobile app.

photo
1

Yes, I agree Joel Walter's suggestion is a good one. I might do it daily. Realistically, it's unlikely to be implemented since BoxTrapper has seen little development in years. But there are certainly ways to reduce *significantly* the multiple steps it takes to reach the BoxTrapper queue. Bookmark the final link to the BoxTrapper queue (right click and "Save Link As ...") and make that an easily accessible bookmark on your browser. The link format is .../frontend/x3/mail/showq.html?account=user%40domain.com. You may have to log in or get a security token expiration alert but either will allow the browser to autofill username and password and once you've authenticated it will take you to the desired queue review page immediately.


The other shortcut is the annoyance of having the queued email be arranged by date, so if you haven't reviewed it for a week, you need to do it 7 times, 1 day at a time. This can be circumvented by entering a dot (.) in the search box and Submitting--the search result is a complete list no longer divided up by date!


These 2 shortcuts I've discovered make it significantly faster to review the quarantined email, even on a desktop (and certainly on a mobile device). But don't hold your breath waiting for a mobile-friendly version! :-)


The comment by Andrew Raia I don't understand: Why would anyone want to receive an alert for each (mostly) spam email that comes in to the BoxTrapper held queue? Other than multiply the spam by 2, I don't see what it achieves. (And in the unlikely event that you're one of the lucky few getting very little spam in your BoxTrapper queue, you don't even need it!)

photo
1

I wanted a method to know when I have a mail that needs check rather have to login periodically. While many users may have a ton of spam, new mail address' don't. I prefer to lock my email down from the get go and I don't want to have to log into a website to review it unless I have to.

photo
1

Has there been any progress on this feature request? It would be a spectacular improvement over the current system - a lot of the time only the account manager or IT person at a company has the cPanel login, and it would be nice to have the system send a simple HTML table of what was 'quarantined' by BoxTrapper that hour / day / week / month instead of having to reactively look in their webmail when a contact calls them and tells them they didn't reply.

photo
1

None of our teams has picked it up yet, but I sincereely appreciate the time you took to provide your feedback! It's incaculably helpful for our developers.

photo