Consider this scenario: a new hosting customer wants to migrate their mailboxes from their old host to cPanel. However they've either been using an IMAP client or they've been using webmail. They have many folders set up in their mailbox. How can they do the transfer? In short, cPanel offers no support at pres
There appear to be solutions on the web for migrating IMAP mailboxes so I know it's possible. Please implement this in cPanel so that customers can click 'Transfer my mailbox from a different provider' during the mailbox creation process.
I recently encountered this problem. Actually it's been an issue ever since I became a web host 10 years ago but in this instance it wasn't an option to say "You'll lose all but your inbox." In the end, what worked was for me to create two Outlook accounts, one to connect to my customer's old mailbox and one to connect to his new cPanel mailbox. I then had to download & transfer the mail folder-by-folder. In my case I only had to migrate 1 mailbox and the person had only a handful of folders with no nesting, so it was just about manageable. That said, it still wasted a lot of time.
FYI I looked online for solutions. They exist but:
a) they require installation of other software (e.g. Perl) before you can use them
b) they suffer from mail size limit - any message over about 7MB can't be transferred
c) they require payment - given that I've paid for cPanel I expect this kind of functionality to come as standard.
I've created this post on the recommendation of cPanel support staff following a support ticket I posted. It would be great to get this supported.
If you're a WHM/cPanel user and this has been a problem for you, please add a "Me Too" post. Your 'votes' will help escalate this request.
Finally, thanks to cPanel for an otherwise good product and awesome support.
Original thread and comments can be reviewed at: http://forums.cpanel.net/f145/migrate-imap-mailbox-cpanel-250602.html