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Temp disk quota upgrade

benito shared this idea 6 years ago
Open Discussion

Sometimes customers exceed their disk quota and get error 500, they cant even get into webmail to clean his accounts. We upgrade their disk quotas so its possible to enter cpanel or webmail to clean. We put a reminder to get back their quota to his plan in 24 hs.


It would be great to have an option to set the new quota and the time in hours or minutes to reset the quota back to the plan defaults.


Regards

Cristian

Best Answer
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The request of an auto-expiring temporary quota appears to be a work around for a defect: the inability to login via the cPanel or webmail interfaces in order to free up disk space when over disk quota.


Resolving the defect should remove the need for an auto-expiring quota. It seems right now you should be able to setup a task in cron (or similar) that restores the quota to its original state after the allotted time. That should be an acceptable work around until we resolve the defect.

Comments (1)

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1

The request of an auto-expiring temporary quota appears to be a work around for a defect: the inability to login via the cPanel or webmail interfaces in order to free up disk space when over disk quota.


Resolving the defect should remove the need for an auto-expiring quota. It seems right now you should be able to setup a task in cron (or similar) that restores the quota to its original state after the allotted time. That should be an acceptable work around until we resolve the defect.

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